USA
  • 628 S Ivory St, Spokane, WA 99202, USA
+1 509 535 4432

Shipping Policy

Last Updated: March 21, 2024

1. Processing Time

At Cloth Grip, we work diligently to process and ship your orders as quickly as possible. All orders are processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing may take up to 3 business days.

2. Shipping Methods and Delivery Times

Domestic Shipping (United States)

Shipping Method Estimated Delivery Time Cost
Standard Shipping 5-7 business days $4.95 (Free for orders over $35)
Express Shipping 2-3 business days $9.95
Next-Day Delivery 1 business day $14.95

International Shipping

Region Estimated Delivery Time Cost
Canada 7-14 business days $12.95 (Free for orders over $75)
Europe 10-18 business days $18.95 (Free for orders over $100)
Rest of World 14-21 business days $24.95

3. Tracking Information

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

4. Shipping Restrictions

We currently do not ship to P.O. boxes or APO/FPO addresses. Some international destinations may be subject to additional customs fees, taxes, or import duties which are the responsibility of the recipient.

5. Order Issues and Delays

While we strive to deliver all orders on time, occasionally delays may occur due to weather conditions, customs clearance, or other circumstances beyond our control. If you encounter any issues with your shipment, please contact our customer service team at [email protected] or +1 509 535 4432.

6. Address Changes

If you need to change your shipping address after placing an order, please contact us immediately. We can only accommodate address changes if the order has not yet been processed for shipping.

7. Lost or Damaged Packages

In the rare event that your package is lost or damaged during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue and arrange for a replacement or refund as appropriate.

8. Updates to This Policy

We may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about our shipping policies, please contact us at:

Cloth Grip
628 S Ivory St, Spokane, WA 99202, USA
Email: [email protected]
Phone: +1 509 535 4432